Our Practices and Policies
It is of paramount importance that we adhere to a strict code of ethics and policies in all that we do. Guildhall is proud to offer the following in customer service, policies and procedures.
Certificates and Appraisals
Having a grading report from a respected laboratory is crucial to ensuring the quality and authenticity of the diamond our clientele are purchasing. Having a trusted certification also means being able to identify the diamond correctly.
Guildhall ensures that every diamond comes with a full grading report from the Gemological Institute of America (GIA). They are the diamond industry’s most trusted authority when it comes to accurately mapping and determining gemstone quality.
Certification is not the same as an appraisal. Certification maps and identifies the diamond and its quality whereas an appraisal is used for replacement and/or insurance purposes.
Guildhall Diamonds is committed to ensuring that the highest ethical standards are observed when sourcing our diamonds to confirm they are conflict-free. Guildhall Color Diamonds are purchased through sources in compliance with the Kimberly Process, and various United Nations Resolutions.
We accept Visa, MasterCard, American Express, Bank Drafts, Certified Cheques and Wire Transfers. To purchase a diamond please call 1-866-274-9570 or email us at firstname.lastname@example.org
We are so confident that our clientele will find true value with their diamond, that we offer a 10 day return policy. If for any reason our clients are not pleased with any loose diamond, simply return it to us within the 10 days of purchase for a complete refund less shipping and handling charges if applicable.
Free shipping anywhere in North America.
Guildhall is proud to belong to the following associations
We are proud members of the NCDIA On staff GIA Diamond Grading Alumni
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